Privacy Policy

At RepSolver, we prioritize the confidentiality and security of our clients’ data. Whether you are simply visiting our website or are a valued customer using our products and services, protecting your information is part of our core values.

We do not trade, rent, or lease your information to third parties without your explicit permission, a principle that guides our operations.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information. It also informs you of your rights to manage, access, and amend your data.

If you have any questions or need clarification, please contact us at info@RepSolver.com.

2 – Collection of Information

We collect Personal Information through various interactions, such as account setup, contacting us, or requesting services. This may include your name, address, email, phone number, billing data, and payment information (“Personal Information”). De-identified or anonymized data is not classified as Personal Information.

You may also voluntarily provide additional details (e.g., preferences, lifestyle) to enhance our services. We may collect Personal Information from third-party platforms (e.g., review sites, social media) if you opt-in to services requiring such data.

By providing Personal Information, you consent to our use and storage of that data in line with this Privacy Policy. We retain your information as long as your account is active or as necessary for business, legal, or archiving purposes. If you wish to deactivate your account or stop us from using your information, please contact info@RepSolver.com.

3 – Usage and Sharing of Information

We use your Personal Information to:

• Provide services and respond to your inquiries;
• Send updates about our services;
• Confirm your identity and prevent fraud;
• Process payments (processed by a third-party, not directly by us);
• Improve our services and understand your needs;
• Conduct research and generate reports on service usage;
• Communicate promotions or partner offers;
• Customize marketing and retargeting efforts;
• Address technical or security issues;
• Fulfill legal obligations or enforce agreements.

We may merge Personal Information with third-party data and use this combined information in line with this Privacy Policy.

Aggregate/De-identified/Anonymous Data: We may compile, de-identify, or anonymize data for research or marketing purposes, which is no longer linked to your Personal Information.

4 – Sharing and Disclosure of Your Information

We may share your information with:

• Service providers supporting business functions (e.g., payment processing, fraud investigations, data management);
• Legal authorities in response to lawful requests (e.g., subpoenas, court orders);
• Agents or legal representatives (e.g., power of attorney);
• Marketing partners for tailored advertising;
• Third parties during business transitions (e.g., mergers or acquisitions).

We may disclose your Personal Information to fulfill service requests, such as posting review responses.

5 – Promotions and Updates

We may use your name and email to send information about products, services, or promotions. You can opt-in to these communications during registration and opt-out at any time by following instructions in the message or contacting info@RepSolver.com.

6 – Community Features

Our website may include blogs or forums. Please note that any information you share in these areas can be read, collected, and used by others. If you want to remove your Personal Information from our blog, contact us at info@RepSolver.com.

7 – Managing Your Information

You can access, update, or delete your Personal Information through your RepSolver account profile. If you need help, please contact info@RepSolver.com. We will process deletion requests within 30 days.

8 – Third-Party Personal Information

We may receive third-party personal information from customers as part of our services. We handle this data in accordance with our agreements with those customers.

9 – Security of Information

We prioritize the security of your Personal Information and implement measures to protect it. However, no website or system is entirely secure, and sharing information with us is at your own risk.

10 – Cookies and Tracking Methods

We automatically collect information (e.g., IP addresses, browser types, operating systems) through cookies and tracking technologies. These tools help us improve your experience and optimize website performance.

We use both session and persistent cookies. Session cookies help with site navigation and expire when you close your browser, while persistent cookies store preferences and stay on your device longer. You can manage cookies through browser settings, but disabling them may limit certain website features.

We use third-party analytics (e.g., Google Analytics) and clear gifs (web beacons) to monitor user activity and improve our services. We may engage in interest-based advertising through third-party platforms, and you can opt-out via relevant opt-out pages.

11 – External Links

Our website may contain links to external sites not controlled by RepSolver. We are not responsible for their privacy practices. We encourage you to review their privacy policies when visiting those sites.

12 – Your Preferences and Opt-Out Options

You can opt out of specific communications at any time by adjusting your preferences in your account settings or following the instructions in promotional emails. For assistance, contact info@RepSolver.com.

13 – Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or prominently posted on our website. You are responsible for regularly reviewing this policy for updates.

For inquiries about this Privacy Policy or how we handle your personal information, contact us at info@RepSolver.com.