Answers to questions that might be on your mind.
Why should I remove negative reviews?
You’ve worked hard to build a strong reputation—don’t let negative reviews posted by fake customers or competitors undermine your business, livelihood, and employees. By removing fake and misleading reviews, you present an accurate reflection of your business, rank higher in Google search results, and attract more potential clients.
Does it matter if I have tried to remove the review?
No. If you have tried to remove the review yourself, you are likely here because you've realized how challenging it can be. You face automated responses, slow replies, and the opaque process that is Google’s review system—only to be told the review will remain.
Let us fight for you to restore your reputation. With our expertise and track record, we’ll navigate Google’s complex bureaucracy and successfully remove your negative reviews.
How do you remove the review?
Our team of content policy specialists have extensive experience working with Google to remove thousands of reviews. We analyze the content to create customized legal arguments for each review, showing why it violates Google's policies and should be removed. Additionally, thanks to our established relationship with Google, we know exactly what steps to take, what to say, and we have direct communication with key decision-makers to speed up the process.
How much does it cost?
We provide custom quotes tailored to your specific needs and the number of reviews you’d like removed. Our service is 100% success-based, meaning you only pay for reviews that are permanently removed.
What if my review is not removed?
We have the highest success rates in the industry, but in the rare instance a review isn’t removed, our "No Removal, No Fee" guarantee ensures you only pay for successfully removed reviews.
Are the reviews permanently removed?
Yes, once we complete our process, the Google review is permanently removed. We never hide or suppress the review; it's completely gone.
How long does it take?
We strive to offer the fastest permanent solution. While reviews may take up to 14 days to be removed, we find that most are removed in under 7 days. We prefer to under-promise and over-deliver.
Is this illegal?
No. Google has established community guidelines, content policies, and terms of service. Users have the right to dispute content, but Google ultimately decides whether a review violates its policies or terms of service.
Can I choose which review?
Yes, you can select the reviews you want removed in the order of priority. Unlike other services providers that may have a spray and pray approach and push you to sign a contract to get all reviews removed, we can work with you to address the reviews that are most harmful to your business.
Will you contact the person who left the bad review?
No, we never contact the reviewer. We only work directly with key decision-makers at Google.
I have friends and family who could use this service—do you offer a referral bonus?
Yes, we provide referral bonuses for each successful review removal you refer to us.